:root {
  --ink: #122338;
  --ink-soft: #3a4c60;
  --panel: #17304a;
  --panel-2: #1d3c5a;
  --paper: #F3F0E7;
  --paper-2: #EAE5D6;
  --card: #FFFEFB;
  --line: #D9D2BE;
  --gold: #AD7F35;
  --gold-soft: #E4CFA0;
  --gold-hover: #926a29;
  --open: #A4443C;
  --progress: #B8863B;
  --resolved: #3F6B4F;
  --unconfirmed: #5B6B7A;
  --shadow: 0 1px 2px rgba(18,35,56,0.06), 0 8px 24px rgba(18,35,56,0.06);
  --shadow-lg: 0 12px 36px rgba(18,35,56,0.18), 0 2px 8px rgba(18,35,56,0.08);
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }

body {
  background: var(--paper);
  color: var(--ink);
  font-family: 'IBM Plex Sans', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  font-size: 15px;
  line-height: 1.5;
  min-height: 100vh;
}

h1, h2, h3, .serif {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 600;
  letter-spacing: -0.01em;
}

.app {
  max-width: 1180px;
  margin: 0 auto;
  padding: 0 20px 60px;
}

/* ---------- Masthead ---------- */
.masthead {
  padding: 28px 0 18px;
  border-bottom: 1px solid var(--line);
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 20px;
  flex-wrap: wrap;
}

.masthead-title {
  display: flex;
  gap: 14px;
  align-items: center;
}

.masthead .brand-mark {
  width: 44px;
  height: 44px;
  border-radius: 10px;
  background: linear-gradient(155deg, var(--panel), var(--panel-2));
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--gold-soft);
  font-family: 'Fraunces', serif;
  font-weight: 700;
  font-size: 22px;
  box-shadow: 0 2px 6px rgba(23,48,74,0.25);
  flex: none;
}

.masthead h1 {
  font-size: 26px;
  margin: 0;
  color: var(--ink);
}

.masthead .tag {
  font-size: 13px;
  color: var(--ink-soft);
  margin-top: 2px;
}

.masthead-controls {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

/* User profile status badge */
.auth-status-badge {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--paper-2);
  border: 1px solid var(--line);
  border-radius: 24px;
  padding: 4px 12px;
  font-size: 12px;
  color: var(--ink-soft);
}

.auth-status-badge .auth-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #99a7b5;
}

.auth-status-badge.logged-in .auth-dot {
  background: #388e3c;
  box-shadow: 0 0 0 2px rgba(56,142,60,0.2);
}

.auth-user-name {
  font-weight: 600;
  color: var(--ink);
}

.auth-role-pill {
  background: var(--line);
  padding: 1px 7px;
  border-radius: 10px;
  font-size: 10.5px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.auth-btn {
  background: none;
  border: none;
  color: var(--open);
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  padding: 2px 4px;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.auth-btn:hover {
  color: #7b2923;
}

.nav {
  display: flex;
  gap: 6px;
  background: var(--paper-2);
  padding: 4px;
  border-radius: 10px;
  border: 1px solid var(--line);
}

.nav button {
  border: none;
  background: transparent;
  padding: 9px 16px;
  border-radius: 7px;
  font-family: 'IBM Plex Sans', sans-serif;
  font-size: 13.5px;
  font-weight: 600;
  color: var(--ink-soft);
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
  display: flex;
  align-items: center;
  gap: 6px;
}

.nav button.active {
  background: var(--panel);
  color: #fff;
}

.nav button:not(.active):hover {
  color: var(--ink);
}

.nav .lock-icon {
  font-size: 11px;
  opacity: 0.7;
}

.view {
  display: none;
  padding-top: 26px;
}

.view.active {
  display: block;
}

/* ---------- Cards / general ---------- */
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 12px;
  box-shadow: var(--shadow);
}

.muted { color: var(--ink-soft); }
.small { font-size: 12.5px; }

/* ---------- Log Issue view ---------- */
.log-container {
  max-width: 780px;
  margin: 0 auto;
}

.log-grid {
  display: grid;
  grid-template-columns: 1.3fr 1fr;
  gap: 22px;
  align-items: start;
}

@media (max-width: 860px) {
  .log-grid { grid-template-columns: 1fr; }
}

.form-card { padding: 28px; }
.form-card h2 { font-size: 20px; margin: 0 0 4px; }
.form-card .lede {
  margin: 0 0 22px;
  color: var(--ink-soft);
  font-size: 13.5px;
  max-width: 48ch;
}

.field-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
  margin-bottom: 14px;
}

@media (max-width: 520px) {
  .field-row { grid-template-columns: 1fr; }
}

.field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.field.full { grid-column: 1/-1; }

label {
  font-size: 12.5px;
  font-weight: 600;
  color: var(--ink-soft);
  text-transform: none;
}

input, select, textarea {
  font-family: 'IBM Plex Sans', sans-serif;
  font-size: 14px;
  padding: 10px 11px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: #fff;
  color: var(--ink);
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
}

input:focus, select:focus, textarea:focus {
  border-color: var(--gold);
  box-shadow: 0 0 0 3px rgba(173,127,53,0.15);
}

textarea {
  resize: vertical;
  min-height: 86px;
  font-size: 14px;
}

.hint {
  font-size: 11.5px;
  color: #7a8896;
}

.type-preview {
  margin-top: 4px;
  font-size: 12.5px;
  color: var(--ink-soft);
}

.type-pill {
  display: inline-block;
  padding: 2px 9px;
  border-radius: 20px;
  background: var(--paper-2);
  border: 1px solid var(--line);
  font-weight: 600;
  font-size: 11.5px;
  color: var(--panel);
}

.submit-btn {
  margin-top: 6px;
  background: var(--panel);
  color: #fff;
  border: none;
  padding: 12px 22px;
  border-radius: 8px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  font-family: 'IBM Plex Sans', sans-serif;
  transition: background 0.15s, transform 0.1s;
}

.submit-btn:hover { background: var(--panel-2); }
.submit-btn:active { transform: scale(0.99); }
.submit-btn:disabled { opacity: 0.6; cursor: not-allowed; }

.confirm-msg {
  display: none;
  margin-top: 14px;
  padding: 11px 14px;
  border-radius: 8px;
  background: #EAF2EC;
  border: 1px solid #BFDACB;
  color: var(--resolved);
  font-size: 13px;
  font-weight: 500;
}

.recent-card { padding: 22px; }
.recent-card h3 {
  font-size: 15px;
  margin: 0 0 14px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.recent-item {
  padding: 12px 0;
  border-top: 1px solid var(--line);
  font-size: 13px;
}

.recent-item:first-of-type { border-top: none; }
.recent-item .top {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 4px;
  align-items: center;
}

.recent-item .cust { font-weight: 600; }
.recent-item .cat { color: var(--ink-soft); font-size: 12px; }
.empty-note { color: var(--ink-soft); font-size: 13px; padding: 8px 0; }

/* ---------- Status chip ---------- */
.chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 3px 9px;
  border-radius: 20px;
  font-size: 11.5px;
  font-weight: 600;
  white-space: nowrap;
}

.chip::before {
  content: '';
  width: 6px;
  height: 6px;
  border-radius: 50%;
}

.chip.Open { background: #F7E7E5; color: var(--open); }
.chip.Open::before { background: var(--open); }
.chip.In-Progress { background: #F5EAD6; color: var(--progress); }
.chip.In-Progress::before { background: var(--progress); }
.chip.Resolved { background: #E4EEE7; color: var(--resolved); }
.chip.Resolved::before { background: var(--resolved); }
.chip.Not-Confirmed { background: #E9ECEF; color: var(--unconfirmed); }
.chip.Not-Confirmed::before { background: var(--unconfirmed); }

/* ---------- Dashboard ---------- */
.stat-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 14px;
  margin-bottom: 20px;
}

@media (max-width: 760px) {
  .stat-strip { grid-template-columns: 1fr 1fr; }
}

.stat { padding: 18px 20px; }
.stat .num {
  font-family: 'Fraunces', serif;
  font-size: 32px;
  font-weight: 600;
  line-height: 1;
}

.stat .lbl {
  font-size: 12px;
  color: var(--ink-soft);
  margin-top: 6px;
}

.stat.accent .num { color: var(--gold); }

.dash-overview-row {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 16px;
  margin-bottom: 16px;
}

@media (max-width: 860px) {
  .dash-overview-row { grid-template-columns: 1fr; }
}

.recent-list-scroll {
  max-height: 270px;
  overflow-y: auto;
  padding-right: 4px;
}

.chart-row-three {
  display: grid;
  grid-template-columns: 1fr 1.15fr 1.15fr;
  gap: 16px;
  margin-bottom: 16px;
}

@media (max-width: 960px) {
  .chart-row-three { grid-template-columns: 1fr; }
}

.chart-row {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 16px;
  margin-bottom: 16px;
}

@media (max-width: 860px) {
  .chart-row { grid-template-columns: 1fr; }
}

.chart-card { padding: 20px; }
.chart-card h3 {
  font-size: 14.5px;
  margin: 0 0 12px;
  font-family: 'IBM Plex Sans', sans-serif;
  font-weight: 600;
}

.chart-wrap { position: relative; height: 230px; }
.chart-wrap.tall { height: 270px; }

.table-card {
  padding: 20px;
  margin-top: 16px;
}

.table-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.table-head h3 {
  margin: 0;
  font-size: 15px;
  font-family: 'IBM Plex Sans', sans-serif;
  font-weight: 600;
}

.filters {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.filters select, .filters input {
  padding: 7px 9px;
  font-size: 12.5px;
}

.export-btn {
  border: 1px solid var(--line);
  background: #fff;
  color: var(--ink);
  padding: 7px 13px;
  border-radius: 7px;
  font-size: 12.5px;
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
}

.export-btn:hover {
  border-color: var(--gold);
  background: var(--paper-2);
}

table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12.8px;
}

thead th {
  text-align: left;
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--ink-soft);
  border-bottom: 1px solid var(--line);
  padding: 10px;
  font-weight: 600;
}

tbody td {
  padding: 10px;
  border-bottom: 1px solid var(--paper-2);
  vertical-align: top;
}

tbody tr:hover { background: var(--paper-2); }
.id-cell { font-family: 'IBM Plex Mono', monospace; font-size: 11.5px; color: var(--ink-soft); font-weight: 500; }
.details-cell { max-width: 260px; color: var(--ink-soft); line-height: 1.4; }
.status-select {
  padding: 4px 6px;
  font-size: 12px;
  border-radius: 6px;
  border: 1px solid var(--line);
  background: #fff;
  cursor: pointer;
}
.status-select:focus {
  border-color: var(--gold);
}

.table-scroll {
  overflow-x: auto;
  border-radius: 6px;
}

footer {
  margin-top: 40px;
  padding-top: 16px;
  border-top: 1px solid var(--line);
  color: var(--ink-soft);
  font-size: 11.5px;
  display: flex;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 8px;
}

/* ==================== LOGIN MODAL & GATE ==================== */
.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(18, 35, 56, 0.65);
  backdrop-filter: blur(4px);
  z-index: 1000;
  align-items: center;
  justify-content: center;
  padding: 20px;
  opacity: 0;
  transition: opacity 0.2s ease-out;
}

.modal-overlay.active {
  display: flex;
  opacity: 1;
}

.modal-card,
.login-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: var(--shadow-lg);
  position: relative;
  transform: translateY(12px);
  transition: transform 0.2s ease-out;
}

.modal-overlay.active .modal-card,
.modal-overlay.active .login-card {
  transform: translateY(0);
}

.login-card {
  max-width: 420px;
  width: 100%;
  padding: 32px 28px;
}

.modal-close-btn {
  position: absolute;
  top: 16px;
  right: 16px;
  background: transparent;
  border: none;
  font-size: 20px;
  line-height: 1;
  color: var(--ink-soft);
  cursor: pointer;
  padding: 4px 8px;
  border-radius: 6px;
}

.modal-close-btn:hover {
  background: var(--paper-2);
  color: var(--ink);
}

.login-header {
  text-align: center;
  margin-bottom: 24px;
}

.login-header .lock-badge {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  background: linear-gradient(155deg, var(--panel), var(--panel-2));
  color: var(--gold-soft);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 14px;
  font-size: 20px;
}

.login-header h2 {
  font-size: 22px;
  margin: 0 0 6px;
  color: var(--ink);
}

.login-header p {
  margin: 0;
  font-size: 13px;
  color: var(--ink-soft);
  line-height: 1.4;
}

.login-form .field {
  margin-bottom: 14px;
}

.login-btn {
  width: 100%;
  margin-top: 8px;
  background: var(--panel);
  color: #fff;
  border: none;
  padding: 12px;
  border-radius: 8px;
  font-size: 14.5px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
}

.login-btn:hover { background: var(--panel-2); }

.login-error {
  display: none;
  background: #FDF0EE;
  border: 1px solid #E8B4AF;
  color: var(--open);
  padding: 9px 12px;
  border-radius: 6px;
  font-size: 12.5px;
  margin-bottom: 14px;
}

/* ==================== FORM POLISH ==================== */
.form-actions {
  display: flex;
  gap: 10px;
  align-items: center;
  margin-top: 10px;
}

.btn-secondary {
  background: var(--paper-2);
  border: 1px solid var(--line);
  color: var(--ink);
  padding: 11px 18px;
  border-radius: 8px;
  font-size: 13.5px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s;
}

.btn-secondary:hover {
  background: #fff;
  border-color: var(--gold);
}

.field-meta {
  display: flex;
  justify-content: flex-end;
  margin-top: 3px;
}

/* ==================== STAT CARDS POLISH ==================== */
.stat-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}

.stat-icon {
  font-size: 16px;
  opacity: 0.85;
}

.stat-num-row {
  display: flex;
  align-items: baseline;
  gap: 10px;
}

.stat-badge {
  font-size: 11.5px;
  font-weight: 600;
  padding: 2px 7px;
  border-radius: 12px;
}

.stat-badge.open {
  background: #FDF0EE;
  color: var(--open);
  border: 1px solid #E8B4AF;
}

.stat-badge.resolved {
  background: #EAF2EC;
  color: var(--resolved);
  border: 1px solid #BFDACB;
}

.stat .num.num-sub {
  font-size: 20px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 4px;
}

/* ==================== TABLE SORTING & QUICK FILTERS ==================== */
.table-title-group {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-wrap: wrap;
}

.quick-filter-pills {
  display: flex;
  gap: 5px;
  background: var(--paper-2);
  padding: 3px;
  border-radius: 8px;
  border: 1px solid var(--line);
}

.pill-filter {
  background: transparent;
  border: none;
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 11.5px;
  font-weight: 600;
  color: var(--ink-soft);
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
}

.pill-filter.active {
  background: var(--panel);
  color: #fff;
}

.th-sortable {
  cursor: pointer;
  user-select: none;
  transition: color 0.15s;
}

.th-sortable:hover {
  color: var(--gold);
}

.sort-icon {
  font-size: 10px;
  opacity: 0.5;
  display: inline-block;
  margin-left: 2px;
}

.th-sortable.active .sort-icon {
  opacity: 1;
  color: var(--gold);
}

.btn-view {
  background: var(--paper-2);
  border: 1px solid var(--line);
  color: var(--ink);
  padding: 4px 9px;
  border-radius: 5px;
  font-size: 11.5px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s;
  white-space: nowrap;
}

.btn-view:hover {
  background: var(--panel);
  color: #fff;
  border-color: var(--panel);
}

/* ==================== TABLE PAGINATION ==================== */
.table-pagination {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-top: 16px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
  font-size: 12.5px;
  color: var(--ink-soft);
  flex-wrap: wrap;
}

.pagination-controls {
  display: flex;
  align-items: center;
  gap: 6px;
}

.page-btn {
  background: #fff;
  border: 1px solid var(--line);
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 12px;
  font-weight: 600;
  color: var(--ink);
  cursor: pointer;
}

.page-btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}

.page-btn:not(:disabled):hover {
  border-color: var(--gold);
  background: var(--paper-2);
}

.page-numbers {
  display: flex;
  gap: 4px;
}

.page-num {
  width: 26px;
  height: 26px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 5px;
  border: 1px solid transparent;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  color: var(--ink);
}

.page-num.active {
  background: var(--panel);
  color: #fff;
}

.page-num:not(.active):hover {
  background: var(--paper-2);
  border-color: var(--line);
}

.pagination-per-page {
  display: flex;
  align-items: center;
  gap: 6px;
}

.pagination-per-page select {
  padding: 3px 6px;
  font-size: 12px;
  border-radius: 6px;
}

/* ==================== ISSUE DETAIL MODAL ==================== */
.detail-modal-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: 0 20px 45px rgba(18, 35, 56, 0.28), 0 2px 6px rgba(18, 35, 56, 0.12);
  max-width: 640px;
  width: 100%;
  max-height: 90vh;
  overflow-y: auto;
  padding: 28px 32px;
  position: relative;
}

.detail-header-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}

.id-badge {
  font-family: 'IBM Plex Mono', monospace;
  font-weight: 600;
  font-size: 13px;
  background: var(--paper-2);
  border: 1px solid var(--line);
  padding: 3px 10px;
  border-radius: 6px;
  color: var(--panel);
}

.detail-header h2 {
  margin: 0 0 4px;
  font-size: 20px;
}

.detail-grid-info {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
  margin: 16px 0;
}

@media (max-width: 520px) {
  .detail-grid-info { grid-template-columns: 1fr; }
}

.detail-info-item {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.info-label {
  font-size: 11px;
  font-weight: 600;
  color: var(--ink-soft);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.info-val {
  font-size: 13.5px;
  color: var(--ink);
  font-weight: 500;
}

.detail-section {
  margin-bottom: 16px;
}

.category-display {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 5px;
}

.category-name {
  font-size: 14.5px;
  font-weight: 600;
  color: var(--ink);
}

.detail-text-box {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px 14px;
  margin-top: 6px;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--ink);
  white-space: pre-wrap;
  max-height: 140px;
  overflow-y: auto;
}

.resolution-editor {
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.modal-actions {
  display: flex;
  gap: 10px;
  margin-top: 14px;
}

/* ==================== TOAST NOTIFICATIONS ==================== */
.toast-container {
  position: fixed;
  bottom: 24px;
  right: 24px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  z-index: 2000;
  pointer-events: none;
}

.toast {
  background: var(--card);
  border: 1px solid var(--line);
  border-left: 4px solid var(--gold);
  border-radius: 8px;
  padding: 12px 16px;
  box-shadow: var(--shadow-lg);
  display: flex;
  align-items: flex-start;
  gap: 12px;
  min-width: 280px;
  max-width: 380px;
  pointer-events: auto;
  animation: toastSlideIn 0.25s ease-out;
  transition: opacity 0.2s, transform 0.2s;
}

.toast.success { border-left-color: var(--resolved); }
.toast.error { border-left-color: var(--open); }

.toast-content { flex: 1; }

.toast-title {
  font-weight: 600;
  font-size: 13px;
  color: var(--ink);
  margin-bottom: 2px;
}

.toast-msg {
  font-size: 12px;
  color: var(--ink-soft);
  line-height: 1.4;
}

.toast-close {
  background: none;
  border: none;
  color: var(--ink-soft);
  cursor: pointer;
  font-size: 16px;
  line-height: 1;
  padding: 0;
}

@keyframes toastSlideIn {
  from {
    opacity: 0;
    transform: translateY(12px) scale(0.96);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}